Q: Are you a trading company or manufacturer?
A: We are a manufacturer and own one of the largest OEM factories in China's building materials industry.
Q: What are the main materials of your windows and doors?
A: Our products adopt high-performance UPVC profiles and thermal break aluminum profiles. Standard configurations include insulated tempered clear glass and Low-E glass. We use imported hardware or top-grade Chinese brand hardware accessories.
Q: What is your monthly production capacity?
A: Around 5,000 square meters per month.
Q: What is your sample policy?
A: We can provide free samples as per your requirements. Please contact us for detailed terms.
Q: Do you offer customized window and door solutions?
A: Yes. We provide fully customized solutions covering sizes, colors, glass types and hardware selections to meet diverse project demands.
Q: What certifications do your products have?
A: Our products are certified to CE, NFRC and other international standards, ensuring reliable performance and compliance with global requirements.
Q: What colors and finishes are available?
A: We offer a wide range of colors and surface treatments, including standard powder coating, anodizing and German Renolit film for premium wood grain appearance.
Q: What is your production lead time?
A: The lead time depends on order quantity. Generally, it takes 25 to 35 days after receiving the deposit.
Q: Do you provide installation guidance?
A: Yes. We supply detailed installation manuals and online guidance. For large projects, on-site technical support is available upon request.
Q: What are your payment terms?
A: 100% advance payment for orders under USD 1,000.
For orders of USD 1,000 and above: 30% T/T deposit in advance, and full balance before shipment.
We also accept 30% T/T deposit before mass production, with the balance paid prior to loading. Sight L/C is also acceptable.
